I have the most terrible cable Internet service in existence. If I didn’t live outside my own DSL service area, I wouldn’t have to use Charter Cable. I’ve even entertained moving so I can get DSL!
During the holiday weekend, there have been between 12-13 hours without service, and still counting. Last month I called in to report that my service was down, and was told it was my cable modem. I bought another one, and after being without service the entire weekend, called in to have it provisioned. At that time I was told there had been a fiber cut. Geez. I have an extra cable modem if anyone’s looking to buy one.
If you’re in NC, and you have a choice between Charter Cable for broadband and anything else, pick anything else.